6 demo BO, on the other hand I couldn't scroll all the way down to bottom of the side menu to access the module. This is due to by default the menu doesn't scroll, so that you can't see the links in the direction of the bottom. There exists a free https://www.presta-addons-modules.com/en/front-office/prestashop-online-offline-chat-support-with-jivo-chat.html