Tactic: Scalable solutions—such as AI-driven chatbots and an expanded support workforce—were deployed. Other managers commented that staff are significantly hired due to the fact their relatives function for Celltel’s CISM or they've connections and/or are connected with Indonesian politicians. Summary: Successful Management transitions can reinvigorate an organization and travel https://edgarhkorj.pages10.com/about-case-study-answers-69146259